Mediability

Systems Integration & Services

Our Nordic team of experienced broadcast engineers, IT engineers and solution architects in Mediability are ready to help you plan, implement and support your facilities in close collaboration with your team and 3rd party vendors.

We offer a range of consultancy services to help you achieve your goals and maximise the value of your investments.

Contact us

Contact us today at sales@mediability.com, for discussing what service agreement fits your needs.

+47 482 81 000 (NO)
+46 (0)8 564 85 330 (SE)
+45 33 60 50 60 (DK)

Contact Support

For general service and support, please send an email to support@mediability.com, with a detailed description of your problem and how to reproduce.

A service technician will contact you as soon as possible.

Our Services Offering


Consultancy

Identify pain-points & goals
Technical requirements and design
Workflows & systems audit
Report & Recommend

Project Management

Project Planning
Risk management
On-site activities
Coordination of 3rd party vendors

Project Delivery

Design
Installation
Configuration
Documentation
Training

 


Training

Getting started
Systems understanding
Best practices, tips & tricks
Workflows across vendors & systems 

Systems Life Cycle

Training new employees
Emergency routine exercises
Maintaining documentation
Changes in configuration
Upgrades
Expansions
Consolidations

Our Service Level Agreements (SLA)


Partner SLA

3rd party SLA agreements through our strategic partners.

Services are delivered by Mediability’s partners and vendors.

Who is this for?
Anyone looking for having a single point off contact for their services agreements negotiations and SLA contracts management.

Flex SLA

Flex SLA is a tailor made support agreement that delivers added value beyond the manufacturers third party support agreements.

The core offering is based on our office hours Service Desk and a Support Portal for submitting and monitoring issues. In addition we offer:
  • Regular on site support visits
  • Regular remote system checks
  • Remote system monitoring
Support hours for responding to incidents are either invoiced by the hour. Alternatively the customer can purchase hours in bulk upfront at a discounted price. All this is tailored to the customers need.
 
Who is this for?
Anyone looking for a flexible service agreement, with access to discounted quota of support, who need regular maintenance as well as stability and to maximise capacity of systems.

MaaS SLA

Mediability-as-a-Service (MaaS) SLA offer an all-inclusive service agreement, including lease, operations and OPEX based models customized for your operational needs.

Various response times and support hours are available.

Who is this for?
Anyone looking for a complete outsourcing of a specific system, parts of or entire systems operations. We tailor an agreement to your needs and take care of all 3rd party agreements, 1st line support, equipment purchases and hosting, maintenance and upgrades, amongst other.

Projects

The Mediability services team have a proven track record in project deliveries. See some of our projects here:

  • System architecture, implementation, training and documentation for TV 2 Norway and their GreenField Playout (GPO) project for building an entirely new and modern media house
  • Architecture and system integration of the Provys planning system for TV 2 Norway. Read more here
  • IP-based playout centre infrastructure at TV 2 Norway. Read more here
  • Live Streaming solution for Monday Production and their delivery of 364 simultaneous live football match streams for AMedia. Read more here
  • Streaming solution for live coverage of the Norwegian Holmenkollstafetten. Read more here
  • Studio-in-a box solution for multi-camera production over NDI for Screen Media. Read more here
  • Multi-camera production solution for big screen during conferences, events and concerts, to multi-camera live-streaming of Sunday services for the Kristiansand Pentecostal Filadelfia congregation. Read more here
  • Automated graphics solutions for Norway’s largest private TV channel in collaboration with Promotheus. Read more here
  • VR encoding software and hardware solution for 4K 360-degrees streaming to YouTube for Screen Media. Read more here
  • System integrator of the LiveTouch solution for IMG Media Norway’s Rikstoto trotting race broadcast. Read more here
  • Multi-campus production and live streaming from University of Agder. Read more here
  • Camera solutions and lenses for production company ITV Studios Norway and their “Aber Bergen” TV production. Read more here
  • Newspaper Fædrelandsvennen’s online TV services solution. Read more here